Massage Services: Cancellation Policy

By booking an appointment through our online booking form, the customer agrees to the following terms and conditions:

  • The reservation is binding.
  • Cancellations are free of charge up to 12 hours before the time of your appointment
  • To cancel, use our online booking form (“My Bookings”)
  • You may also call us, or cancel via email
  • You will find your booking code in the verification sent to your email address upon booking.
  • Any cancellation or reschedule made less than 12 hours before your appointment will result in a cancellation fee. The amount of the fee will be equal to the reserved services.
  • Note! We do not accept cancellations via text message.

Email Cancellations
hierontaoteperuutus@gmail.com

In the event of sudden illness or medical emergency
Cancellations can be made up to 4 hours before the time of your appointment (free of charge) by email or calling in.

Do not arrive at your appointment if experiencing any flu-like symptoms. Thank you!